Move Out Information

Moving Out?

Here’s what you should know!

Whether you are subleasing your apartment, vacating your apartment early, or just wanting to be prepared for your lease ending, we have some helpful information to ensure your move-out process is smooth and simple!

The first step is to review your apartment lease!

Your apartment lease will list the date of final payments and the last day of your lease. You may request a copy of your apartment lease by emailing jsm@jsmliving.com or stopping by the JSM office.

 PAYMENTS:

Before moving out, please have your account paid in full.  Late charges apply to all outstanding balances.

  • Paylease.com: If you regularly pay online through Paylease.com, log on to your account to ensure you do not have any future payments scheduled. If you have not cancelled reoccurring payments through Paylease.com, your account may continue to be charged past your lease end.
  • ACH: If you have ACH payments set up for automatic payments with JSM, your payments will automatically end after the last payment due on your lease agreement.

 SUBLEASING:

If you will be subleasing, please review our online summer subleasing instructions:http://apartments.jsmliving.com/subleasing.  Also, be sure to coordinate with your sublessee(s):

  • the transfer of all keys and garage remotes
  • the transfer of utilities to ensure there is no gap in electric or water service
  • the scheduling of an apartment inspection with one of the original tenants and one of the sublessees.

 EARLY MOVE-OUT:

If your lease expires in July or August, you are considering moving out completely after Spring Semester, and you will not be subleasing for the summer, please be familiar with JSM’s Early Move-Out procedures.  If your apartment is vacating early and you are interested in receiving your security deposit refund early, please ensure that:

  • All roommates pay the remaining rent and utility charges (May, June, and July)
  • All keys to your apartment are turned in to the office.

Once all payments for your lease and all keys to your apartment are received, JSM will begin the process of inspecting your apartment and refunding your security deposit. To maximize your refund amount, please review and follow all move-out instructions upon vacating your apartment.

 MOVE-OUT INSTRUCTIONS:

  1. Power Service
    1. Tenants who are responsible for their electricity and/or gas will need to contact Ameren IP to shut off power service at the end of the lease. (307 E. Armory, 401 E. Chalmers, 700 S. Gregory, 701 S. Gregory (except for units 203, 303, & 403 gas service), Apt. #50 (the studio) at 1103 S. Euclid, and individual lease residents must not call the power company to shut off service nor shut off any circuit breakers since all power accounts for the unit are in JSM’s name.)
    2. Please leave the electricity on until the day after your lease expires, so the apartment may be checked out properly. 
    3. If you are vacating your apartment early, you may schedule your electricity to be shut off 10-days after you submit all keys AND pay all rent and utility charges.
    4. When you schedule your turn-off with Ameren IP by calling (800) 755-5000 or visiting https://www.ameren.com/illinois/csc/start-stop-transfer  , they may ask you or your landlord to turn off the main breaker for your apartment.  Instead, you may turn off all the circuit breakers in your circuit breaker box, located in each apartment – this will have the same effect as turning off the main breaker. 
  1.  Water Service
    1. Tenants who are responsible for their water will need to contact Illinois American Water at (800) 422-2782 or visit https://wss.amwater.com/selfservice-web/login.do to schedule shut off. (Apartments who need to call to shut off water are 1001 W. Clark, 102 E. Gregory, 1103 S. Euclid, 201 S. Wright, 206 S. Sixth, 207 S. Fifth, 301 S. Water, 303 S. Wright, 304 E. Clark, 306 E. Clark, 308 E. Armory, 405 E. White, 406 E. Clark, 406 E. Stoughton, 507 E. White, 508 E. Stoughton, 510 E. Green, 510 E. Stoughton, 511 E. White, 512 E. Stoughton, 602 S. Lincoln, 604 E. Clark, 807 W. California, 808 W. Oregon, and 809 W. California.)
    2. Please leave the water on until the day after your lease expires, so the apartment may be checked out properly. 
    3. If you are vacating your apartment early, you may schedule your water to be shut off 10-days after you submit all keys AND pay all rent and utility charges.

*Please be aware that residents who are responsible for power and/or water service are required to maintain services in their name until their lease obligations have been fulfilled. Should you shut off service prematurely, JSM will be billed for your apartment’s services; those charges along with a $25 administrative fee will be placed on your apartment’s account.

  1. Other Services
    1. If you elected for cable service, please contact your cable provider to disconnect service to your apartment. 
    2. If you have land-line telephone service, please contact your provider to schedule the disconnection.
  1. Update Your Address
    1. If you have a NEW forwarding address for your security deposit refund, please complete the Security Deposit Return Address Change form and return to the JSM office.  If your forwarding address is still the original permanent address you provided us, you do not need to complete this form.
    2. To ensure continuous mail delivery, please update your new U.S. address with the U.S. Postal Service online at https://moversguide.usps.com/icoa/icoa-main-flow.do?execution=e1s1.
    3. Also, be sure to update your address with any business or person who sends you mail and/or packages.

* JSM does not collect misaddressed mail, and you will not have access to your mailbox after you have relinquished keys and vacated your apartment.

  1. Smart TV and/or Smart Devices
    1. If your apartment is equipped with a smart TV or other smart device, be sure to log out and remove your personal data from the JSM devices.  JSM will not be responsible for unauthorized use of accounts not removed from JSM devices.
  1. Clean Your Apartment
    1. Clean the entire apartment and patio thoroughly – including all appliances, cupboards, floors, furniture, baseboards, bathrooms, ceiling fans, vent covers, windows, and glass patio doors.  Ensure you use proper cleaning products for any stainless-steel appliances. Vacuum the carpet – including underneath all furniture.  After turning off your apartment circuit breakers and switching off power to your refrigerator, please leave the refrigerator and freezer doors open to prevent mold growth and subsequent cleaning charges.  Remove all trash. Wipe away any cobwebs and dust thoroughly.  Costs to clean the apartment, remove trash, and repair damages may be charged against your security deposit.  You may request a cleaning check-list from the office to assist you in the cleaning process.
    2. DO NOT leave any items for the new people moving in.  We will temporarily store and then dispose of anything left in the apartment and you will be liable for the storage and disposal fees.
  1. Key and Remote Return
    1. Please obtain Key Return Envelope(s) from our office.  Place all apartment keys inside one envelope and place garage remotes (one per envelope) inside a separate envelope.  Label each envelope with either the apartment address and unit number or with the garage address and parking space number.  Return the envelope(s) to the JSM office at 505 S. Fifth Street.  Keys returned after normal office hours should be placed in the locked drop boxes at our office and inside a labeled Key Return Envelope.  DO NOT place keys without a labeled envelope inside the boxes.



       
    2. DO NOT give your keys to the new residents nor allow the new residents to move in early.  They may cause damages for which you will be held liable. 
    3. We never recommend returning the keys by mail.  If you must return keys by mail, we recommend using a padded envelope or a small box. We also suggest getting tracking on the package to ensure the keys reach our office on time. If, for any reason, we do not receive all the keys in our office by the expiration of the lease, locks will be changed, and charges will be applied to your account.  Keys returned after the lease expiration date and time will still result in a lock change charge. 

*The current costs for lock changes are $75 for a front door lock and $30 for a mailbox lock.  Costs to replace missing entry fobs are $30.  Costs to replace missing keys are $5. Costs to replace missing garage remotes are $50.

  1. Transfers
    1. If you are moving to a different JSM apartment this August, have signed a transfer policy form with your lease, and have NOT subleased your apartment this summer, you will be contacted by email mid-July with your exact transfer date.

Should you have further questions, please contact the JSM office by calling 217-359-6108 or email jsm@jsmliving.com.