If you do not have hot water, be sure the circuit breaker for the water heater is switched to the “ON” position before submitting a maintenance request. To reset a circuit breaker, first switch it to the “OFF” position and then switch to the “ON” position.
508 E John Street Residents: if your bathroom lights are out and you have no hot water, please reset the GFI Outlet in the bathroom. If this does not fix the problem, please call our office or submit an online maintenance request.
Please use our online request form for all general requests.
FOR 24 HOUR EMERGENCY MAINTENANCE - (217)359-6108
Call us immediately if:
- Water is leaking on to your floor from broken pipes or blocked drains.
- Water is entering through the roof or windows.
- Anything that will cause damage to the property if not immediately attended to.